Euroser Group operates in the dairy market, exporting and distributing well-known European dairy brands and owning dozens of private label products. For a company operating on such a broad scale, implementing tools for comprehensive sales process management was essential. They chose the Emigo sales support system, which increases representatives’ efficiency by automating daily tasks. Emigo manages sales at every stage and helps achieve goals. Local Actions, one of Emigo Smart Workflow processes, helps manage promotional actions based on agreements between representatives and clients, from setting rules and budgets to approval, settlement, and results analysis.
To streamline order fulfillment, the company implemented integration with distributor warehouse systems. Orders are automatically transferred between Emigo and ERP systems, eliminating manual entry and errors, speeding up fulfillment, and providing real-time access to inventory levels in each warehouse. Representatives receive information about the status of each order item or lack thereof, along with reasons, helping understand lost sales causes.
To enable effective analysis of data collected by Emigo, Euroser Group implemented Biqsens. This advanced multi-service analytical platform turns data into useful business knowledge, processing large amounts of data from various sources, scaling and aggregating it. It provides secure, hierarchical access to organized, reliable data. Biqsens offers dozens of ready-made analytics and the ability to create and share custom ones within the organization.
